Return & Refund Policy

It is the responsibility of buyer to inspect upon receipt that all products delivered matches its order.

For returns & exchange, kindly notify us within the first 48 hours after the receipt of merchandise by writing to us at helpstore95@gmail.com with images of the same. No returns will be accepted if it is not notified to us within the stipulated time period. We will arrange for pickup of the return parcel.

Returns/Exchange is not applicable for international shipments due to export & duty regulations by the Govt. of India.

You can exchange a product for another one available from the website. If the new product is of lower cost and there remains a balance (after adjusting for shipping and other costs should they occur) we will provide you with a discount coupon of the same value as of the balance which you can redeem anytime on our website. We will not be responsible for any misuse of the said code after the same is communicated to the customer. We will arrange for pickup of the old product and ship the new product once we receive the old product at our warehouse and inspect that all the exchange conditions are met.

In case of any return and refund, we reserve the right to deny refund if the product has been damaged when received at our warehouse.

No refund or exchange will be provided if the receipt of sale is not sent back to us along with the products. Original tags must be attached and intact.

A refund or exchange will only be provided for those products that are returned in perfect condition, unused, and with the original packaging.

Merchandise modified by the buyer, or modified by seller at the request of buyer, may not be returned.

Once merchandise is printed, dyed, washed or altered in anyway, the buyer cannot return or make a claim relating to such merchandise.

The buyer accepts that it is the decision of BHARAT ARTS & CRAFTS to determine whether refund or exchange is possible based on the condition of the merchandise(s). If we feel that an item has been worn many times, no refund or exchange would be entertained.

All refunds or exchanges will be made within 15-30 working days subject to the specifications from the payment gateway.

Refund Policy for Unaccepted Deliveries

If, for any reason, the customer declines to accept the product upon delivery, the refund will be processed after deducting the following costs:

• Shipping costs
• Return shipping costs
• Payment gateway fees

The remaining amount will be refunded to the customer in the form of a coupon.